I just placed an order online. When can I expect it to ship?
We make a priority of processing orders as soon as humanly possible. Frequently this will mean the same day, although if we’re totally socked it may take two. Orders received after 3:00 pm EST will be processed the following morning, although exceptions can sometimes be made. Orders with expedited shipping will be prioritized.
How soon can I expect my order using free shipping? Most orders arrive in just two to three business days, although depending on how far you live from Michigan it may take up to a week.
Fedex Ground – Most of our orders are shipped via Fedex Ground. If you’d like faster shipping just let us know.
Do I receive tracking information? Tracking information should be sent via email from Fedex or USPS once your shipping label is generated. If you don’t receive this, give us a call and we can provide it manually.
Can I remove Signature Delivery?
As a part of our PayPal Seller Protection, some individuals may be subjected for Signature Delivery. We cannot remove the signature from the package after the shipment or if the customer has been selected for this service.
My order didn’t arrive/is incorrect or missing something/is damaged. The above situations are handled on a case by case basis. Give us a call at or send an email to firstname.lastname@example.org so we can get whatever the issue resolved as quickly as possible.
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